Shipping policy
Thank you for choosing Ashley's Seafood! We are dedicated to providing you with a seamless shopping experience, including timely and reliable shipping. Please read the following shipping policy to understand how we handle shipping and delivery of your orders.
1. Order Processing:
All orders are processed within 7 business days (excluding weekends and holidays) upon receipt of payment and confirmation. Any orders received after 5pm on business days will be considered as having been received on the following business day.
1. Order Processing:
All orders are processed within 7 business days (excluding weekends and holidays) upon receipt of payment and confirmation. Any orders received after 5pm on business days will be considered as having been received on the following business day.
2. Shipping Methods:
We offer a variety of shipping options to accommodate your preferences. The available options include standard ground shipping, expedited shipping, and overnight shipping. Shipping options and estimated delivery times will be provided during the checkout process.
3. Shipping Costs:
Shipping costs are calculated based on the shipping method selected, the destination address, and the total weight and dimensions of the products in your order. The exact shipping cost will be displayed at checkout before you complete your purchase.
4. Order Tracking:
Once your order has been processed and shipped, you will receive an email confirmation with tracking information. This will allow you to monitor the status and location of your package until it arrives at your specified destination.
5. Delivery Timeframes:
Delivery times vary depending on the shipping method selected and the destination address. Estimated delivery times will be provided during the checkout process. Please note that these are only estimates and actual delivery times may vary due to unforeseen circumstances, such as weather delays or carrier issues.
6. Address Accuracy:
It is the customer's responsibility to provide accurate and complete shipping information during the checkout process. Please double-check your shipping address to ensure timely and accurate delivery. We are not responsible for delays or non-delivery caused by incorrect or incomplete address information.
It is the customer's responsibility to provide accurate and complete shipping information during the checkout process. Please double-check your shipping address to ensure timely and accurate delivery. We are not responsible for delays or non-delivery caused by incorrect or incomplete address information.
7. Undeliverable Packages:
If a package is deemed undeliverable by the carrier due to an incorrect address, multiple delivery attempts with no response, or refusal by the recipient, the customer will be responsible for any additional shipping costs incurred for reshipping or redirecting the package.
If a package is deemed undeliverable by the carrier due to an incorrect address, multiple delivery attempts with no response, or refusal by the recipient, the customer will be responsible for any additional shipping costs incurred for reshipping or redirecting the package.
8. Shipping Delays:
While we strive to meet our estimated delivery times, please understand that unforeseen delays can occasionally occur. We are not responsible for delays caused by events beyond our control, such as natural disasters, transportation disruptions, or carrier issues.
9. Lost or Damaged Packages:
In the unfortunate event that your package is lost or damaged during transit, please contact our customer support team within 10 days of the expected delivery date. We will work with the carrier to resolve the issue and ensure your satisfaction.
In the unfortunate event that your package is lost or damaged during transit, please contact our customer support team within 10 days of the expected delivery date. We will work with the carrier to resolve the issue and ensure your satisfaction.
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us.
Thank you for choosing Ashley's Seafood!